Indeed, while many businesses still view privacy policies as a set-and-forget legal routine, the consumer’s attitude has changed. Data privacy is a hot topic because cyber attacks are increasing in size, sophistication and cost. Respect, honesty, and empathy go a long way toward building trusting customer relationships. The importance of employee training will grow. Accenture reports that the average cost of cybercrime has increased 72% in the last five years, reaching US$13.0 million in 2018. Data privacy or information privacy is a branch of data security concerned with the proper handling of data – consent, notice, and regulatory obligations. In an era when data is the treasure, the dragon guarding the cache of customer information better be up to the task. Its push for a single national privacy law puts enforcement in the hands of the FTC, one of the few things that most proposed federal privacy … More and more companies will understand that a single role (a DPO or any other role) will be incapable of single-handedly managing, supervising and implementing data protection lawsand policies. Cybersecurity & data privacy trends in 2020. Davao City would have been a good pilot test site for a metropolitan-wide QR Code system for contact tracing. The Issues: Responses to the pandemic are giving rise to cybersecurity and data privacy concerns. 2020 Census Trust & Safety Team Learn what the Census Bureau is doing to protect you and your data in the 2020 Census, from data privacy to fighting rumors, disinformation and scams. Why? Data privacy is a hot topic because cyber attacks are increasing in size, sophistication and cost. In Short. Exactly why is data privacy important? ), Trusting companies with personal data has become a source of hesitation for the majority of consumers. In 2018, U.S. senators proposed at least two data protection bills.First, in September 2018, congresswoman Suzan DelBene introduced a bill called Information Transparency & Personal Data Control Act. ... November 11, 2020 04:00 AM. Consumer access to their data: People are going to demand and get greater access to all of the information collected about them and expect a delete option for information they no longer want to share (even if they doubt it will really be erased). 2020 will be the year when multiple nascent cybersecurity trends converge. 4. COVID-19 has meant 2020 has been a “year like no other” in regard to data protection and privacy issues, according to Jonathan Armstrong, partner at Cordery, speaking during the 2020 UK and EU Data Protection Review and Outlook for 2021 webinar hosted by Spirion.. The CCPA, for example, grants the private right of action if a breach occurs and data was not encrypted or anonymized, and GDPR fines can reach 20 million euros or 4% of a company’s global annual turnover for the preceding financial year. Vetting and confirming the data protection security level of your cloud solutions is still a necessity. No wonder customers have trust issues after the exposure of data collection and management practices by tech giants like Facebook and Google, who have become such integral parts of our lives and society. One way is to show that you take the mandate and responsibility for data protection seriously. Thus, companies will be working to meet the transparency bar by ensuring they can explain why they collect and share specific data, as well as prove that they have properly asked consumers for permission and notified them about data collection and processing. So, among the many data privacy issues for businesses to be aware of in 2020, the following five are among the top global data privacy issues. Learn more about what's on the landscape for 2020. Customers will consent to share their data less freely going forward, at least not without getting more in return. “That enthusiasm, I’m afraid, is something that might lead the… Transparency, authenticity, and great customer service all go a long way toward building that trust with your customers. Bleak and cynical don’t seem too strong here. Employee training, education, and awareness: Data privacy and security management must be a clear and unified front throughout the entire organization. 10 The public often struggles with understanding key concepts related to digital privacy and data protection. The first part of this paper provides a summary of the major developments that have led to the demand for a data protection law. So, let’s take the CX and CRM angle: Trust is a must for acquiring new customers and keeping the ones you have. Concern for data privacy has decreased In Italy and Spain, 79% and 67% of people respectively support a Chinese-style restrictive tracking system, something that many people might find surprising. The obvious privacy concerns surrounding COVID-19 are healthcare related and often deal with contact tracing and epidemiology. Concerns. Facial recognition is suddenly everywhere you look. While breaches at large enterprises dominate the headlines, their supply chains are an attractive target for hackers as well, because of their digital connections to larger enterprises. With this increased awareness, more consumers are choosing to invest in businesses that meet higher standards of data privacy. Amazon Echo’s privacy issues go way beyond voice recordings January 20, 2020 10.36am EST • Updated January 21, 2020 3.56am EST Garfield Benjamin , Solent University In this article, we will talk about pressing data privacy issues and how they can influence your business. This article addresses some of the said concerns regarding the IDSP and the collection and processing of personal data thereunder. Cloud security has been a concern from the start. According to recent research, of respondents among U.S. adults. Adapting practices and reinforcing awareness of best practices will take time, but providing necessary education, support, and resources to employees will always remain a top priority. According to PwC research, only 25% of consumers believe most companies handle their personal data responsibly. Below is some explanation of what you need to understand about data privacy in 2020 along with some tips for keeping your personal information safe. With the widespread use of facial recognition for tracking and surveillance, the ability of AI to produce deepfakes is already uncanny. In order to give you a better idea, we went through different statistics and researches on the current state of privacy and security. This information is not exempt from privacy requirements, but generally is not subj… It’s another to also confirm that third-party companies you work with – partners, suppliers, service providers, and others – are doing their part to protect your customers’ data as diligently and maintain GDPR compliance. Data privacy is an increasing concern for companies and individuals. Data Privacy vs. Data Security: What Is the Real Difference? This has been changing over the last 5 years or so, and in 2020 data security spending is likely to exceed any previous year. Facebook's loose handling of how its data was acquired by app developers has plunged the company into the biggest crisis of its 14-year existence. Research by Gartner says that brands who put users in control of how their data is collected and used will reduce customer churn by 40% and increase customer lifetime value by 25%. Cloud solution security: Everything is going to the cloud. A Data Risk Assessment Is the Foundation of Data Security Governance, Free Download: Data Security Policy Template, [Free Download] Data Subject Requests: Quick Reference Guide, Student Data Privacy Protection Explained, GDPR Data Subject Rights: How to Handle the Requests, Data Subject Access Request (DSAR): The Essentials, The Right to be Forgotten: EU laws and U.S.