•Clear all debris from the brush and belt area. To turn it ON, simply push the brush roll button to the ‘ON’ position. www.viewpoints.com/Bissell-Pet-Hair-Eraser-Dual-Cyclonic-Vacuum-reviews Disconnect the foot and flip it over so the brush roll is facing up. Remove any debris on the brush roll or in the foot that you may see. oIf damaged the item should be replaced. Unplug it then plug it back in and turn it ON, The Brush Roll may have lodged debris or other entanglements keeping it from rotating, To fix, remove the Brush Roll and inspect it. The first cause could be that your brush roll button is turned off. Use a coin to access the brush and check. Brush Not Spinning | How to Videos | Pet Hair Eraser® Canister Vacuum, Contact us and we'll help you get what you need, Sign up and save 10% off your first Bissell.com purchase, https://www.bissell.com/pet-hair-eraser-premium-canister-vacuum-2230/brush-not-spinning-how-to-videos-pet-hair-eraser-canister-vacuum. If you’re vacuuming on Premium Soft Carpet and the Brush Roll isn’t rotating, you may have stalled the brush motor. Now that your brush roll is free from debris, you can get to cleaning! Here’s how, First, make sure your vacuum is turned OFF, Turn vacuum over and use a Phillips-head screw driver to unscrew the 9 screws on the bottom of the base so you can remove the bottom cover, Pull the roller straight out and slide the belt off the motor gear, Inspect the Brush Roll by putting it on its end and spinning it. To fix, press the brush roll button on. © 2004-2020 BISSELL, All Rights Reserved. We hope these tips helped and your brush roll is rotating properly! The brush roll may have lodged debris or other entanglements keeping the brush from rotating. Check both the brush roll and chamber for any large debris that may clog or stop the brush from spinning. Once clean, put the brush roll back into the foot and reattach the sole plate by turning the screws clockwise into place. •Remove brush & belt. My Pet Hair Eraser® Turbo brush is not turning. To reset, turn off and unplug, then plug back in and turn on. My Pet Hair Eraser® Turbo brush is not turning. I have a bissell pet hair eraser and am having trouble with the turbo brush. •Inspect brush ends, belt, and brush access cover for damage. •Inspect brush ends, belt, and brush access cover for damage. To help make vacuuming easier, it features a Tangle-Free Brush Roll that eliminates embedded pet hair in your carpets. oIf damaged the item should be replaced. It conveniently lifts off into a portable canister vacuum that you can take along with you while vacuum cleaning to reach areas a traditional vacuum can’t always get to. If the belt is broken, order a replacement on BISSELL.com. •Clear all debris from the brush and belt area. •Take out the 10 screws & remove brush access cover. Recline the vacuum and switch the Brush Roll button ON. The Pet Hair Eraser® Turbo Vacuum Cleaner comes with powerful pickup packed into a lightweight and agile machine for easy and convenient everyday cleanup. Fortunately, the BISSELL® Pet Hair Eraser® Lift-Off® Pet Vacuum Cleaner is engineered to clean up those messes. To fix, you’ll need to remove the brush roll to inspect. •Remove brush & belt. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Pull up to remove the unlocked sole plate. I have a bissell pet hair eraser and am having trouble with the turbo brush. First, make sure your vacuum is turned OFF. Replace your brush roll by re-inserting. To reset, make sure the vacuum is turned OFF. To fix, first make sure your machine is turned off and unplugged. We offer a variety of cleaning solutions to help you enjoy life and come home to a deeper clean. Disconnect the foot and flip it over so the brush roll is facing up. It should now rotate when on and reclined, Contact us and we'll help you get what you need, Sign up and save 10% off your first Bissell.com purchase, https://www.bissell.com/pet-hair-eraser-turbo-plus-vacuum-cleaner-2281/brush-roll-not-spinning-how-to-videos-pet-hair-eraser-turbo. Using the coin again, turn the groove counterclockwise to lock the brush in place. To remove the brush roll, use a flathead screwdriver to turn the three screws above the brush roll counter-clockwise. Plug back in to reset your brush motor. First, make sure your vacuum is turned off. To fix, you’ll need to set the Floor Type Setting to more plush carpet. •Unplug vacuum. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. The first cause could be that your brush roll button is turned off. To fix, first make sure your machine is turned off and unplugged. Pull the roller straight out and slide the belt off the motor gear. Bissell Pet Hair Eraser Turbo Plus Vacuum Cleaner, $129.99 (orig. I disassembled and cleaned it - Answered by a verified Appliance Technician We use … * It also comes with three specialized pet tools to tackle dog hair and cat hair in above-floor areas of your home, giving it a paw up on some other vacuums out there. There may be an obstruction in your brush roll that’s keeping it from rotating. As fellow pet parents, at BISSELL ® we know that when it comes to having a pet, vacuum cleaners can be a lifesaver. I disassembled and cleaned it - Answered by a verified Appliance Technician We use … •Take out the 10 screws & remove brush access cover. The vacuum may be locked in the upright position. BISSELL is a 140 year old family owned vacuum cleaner brand. Tackle those tricky, hard-to-reach Pet messes around the home hope these tips helped and brush! 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